Farzana joined CareTech Community Services in 2019 as a Support Worker and worked alongside a team to support service users. Working in a residential home located in South London, Farzana manages the day-to-day duties, such as implementing individual support plans as well as working with the families of service users to optimise their care experience.
Outside of her position at CareTech PLC, Farzana has done extensive work within the care field, having spent 12 years looking after young children at the childminding service PlayZone. Working her way up from a staff member to a managerial role, Farzana has shown resilience and skill when taking on important safeguarding responsibilities.
Farzana also takes pride in her family duties as a mother of four and enjoys cooking and spending time with them whenever she has the chance.
Farzana was awarded Support Worker of the Year in the South Region CareTech Care Awards 2020 and went on to become the Overall National winner of the 2020 CareTech Care Awards.