MKCAB & CareTech Foundation – A New Free Advice Line

The Milton Keynes Citizen Advice Bureau, in collaboration with the CareTech Foundation, is introducing a dedicated lifeline for free financial and social welfare advice.

In the face of the ongoing Cost-of-Living Crisis, Citizens Advice Milton Keynes (CAMK) is stepping up to offer CareTech employees and their families a dedicated lifeline to free financial and social welfare advice. The charity, which is part of the national Citizens Advice network, and celebrated its 50th year of advice-giving last year, says it aims to provide an expedited and personalised route to access crucial support during these challenging times.

CAMK’s Director , Ben Thomas, said: ‘’The Cost-of-Living Crisis has been an unwelcome visitor in households across the nation, hitting individuals and families hard. Those grappling with financial hardship often finds themselves in urgent need of high-quality, independent advice on matters such as debt, housing, and welfare benefits. Yet, the demand for support from local advice agencies has surged to unprecedented levels, leading to lengthy wait times for appointments and resolutions’’.

CareTech recognises that its employees and their families are not immune to the pressures of the current economic climate. The constraints on household budgets, coupled with the far-reaching economic downturn, have created a difficult and unpredictable landscape. CAMK believes that it can offer swift, adaptable, and personalised guidance to empower CareTech staff and their families to navigate these trying times.

Ben went on to say: ‘At the heart of this partnership lies a seamless, multi-channel advice service, accessible to Care Tech employees via both self-referral and third-party referrals. This service is designed to be secure and private, ensuring that individuals seeking assistance can engage with our advisers in complete confidence’.

The grant allocated by CareTech Foundation for this initiative, allows CAMK to establish a platform that will serve as a reliable source of support for CareTech’s workforce. Through this dedicated program, employees can swiftly access guidance on financial and welfare matters, thereby shielding themselves and their families from the most adverse impacts of the ongoing crisis.

The new service aims to launch before the end of the year, so stay tuned for updates.