We are pleased to announce our new partnership with Mental Health Innovations (MHI), a charity using pioneering technology to improve mental health across the UK.

Our funding will invest in MHI’s Shout Service, a free, 24/7 text messaging support service.

Currently 2% of MHI’s texters are carers. They know that caring brings unique challenges and that carers deserve to have access to specific support that understands their needs.

The project will include:

● Co-design and co-develop a custom Shout service with partner charities, Shout service user groups and Caretech foundation to ensure the support we provide is bespoke and designed with carers in mind;

● Commission specialist training for Shout volunteers, clinicians and safeguarding teams on carers needs, challenges and barriers to gaining emotional support;

● MHI expert clinicians to work in partnership with partner charities and service users to develop carer specific resources to host on the Shout platform and share with texters who may need additional support;

● Co-develop an innovative digital self-paced learning tool with service users, as a digital education tool for carers to host on the Shout platform and share with other carer charities around the country;

● Launch a custom Shout service for carers of Text CARE to 85258;

● Develop a launch and marketing campaign in partnership with service users, CareTech and other charity partner organisationsto ensure enhanced reach of the service available;

● Utilise MHI expert data insight team to monitor and evaluate anonymised insights and trends from the digital support services to inform and influence Government.